IVRs
With a comprehensive menu system, and the availability of data from many sources within the application logic, Adhearsion works very well for creating highly dynamic interactive voice response systems.
A few weeks ago we put together a survey to gather data on how Adhearsion is being used in the wild, and what factors ...
2013-05-22T20:59:58+00:00
Recently, a question was posed on a telephony mailing list: "can anyone recommend a fast time-to-market development p ...
2013-04-24T15:51:56+00:00
Occasionally, something added to a gem used by one of your projects will break your application. Finding out where, w ...
2013-03-21T15:00:00+00:00With a comprehensive menu system, and the availability of data from many sources within the application logic, Adhearsion works very well for creating highly dynamic interactive voice response systems.
Dynamic call routing, integration with databases and CRM software, screen-pops, call monitoring & flexible media routing. Adhearsion fits into a Call Centre stack perfectly, and has much lower operational costs than expensive proprietary solutions.
Adhearsion's integration with many types of database, and its ability to dynamically perform output and input operations lends itself to gathering information from a caller for storage and later analysis, such as a survey.
Modern voice applications do far more than those of the past and integrate with many other technologies. Adhearsion makes all of this possible with the wide range of tools available to a Ruby developer.