If you encounter an issue with an Adhearsion application, and you are not certain it is a bug in Adhearsion or in your use of the framework, you should first discuss the problem on the mailing list. If it is then identified to be a fault with Adhearsion, you will be directed to open an issue on the Github issue tracker. See the notes below on filing a bug report for more details.
If you encounter a bug, it's entirely possible that it has already been fixed in Adhearsion but not yet included in a released version. You can establish this by trying to run your application with a pre-release version of Adhearsion direct from source control. You can do this by modifying your application's Gemfile as follows:
gem 'adhearsion', github: 'adhearsion', branch: 'develop' gem 'punchblock', github: 'adhearsion/punchblock', branch: 'develop'
If it is suggested to you that you try a different branch, substitute that for 'develop' in your Gemfile.
You may then run
bundle install to get the correct dependencies, and then boot your application. If the problem is resolved, feel free to voice your desire for a new release of Adhearsion to the community. If it persists, you should consider filing a bug report.