IVRs
With a comprehensive menu system, and the availability of data from many sources within the application logic, Adhearsion works very well for creating highly dynamic interactive voice response systems.
Having talked with several people at various AstriCons and local Asterisk meetups, I’ve heard that many people hav ...
2015-07-23T16:20:00+00:00Time Flies It’s been almost 5 years since we released Adhearsion 1.0. Adhearsion 2.0 was released more than 3 year ...
2015-06-23T15:34:24+00:00Asterisk version 12 introduced a number of changes both in its internals and the various control APIs. While these chang ...
2015-06-16T15:20:07+00:00With a comprehensive menu system, and the availability of data from many sources within the application logic, Adhearsion works very well for creating highly dynamic interactive voice response systems.
Dynamic call routing, integration with databases and CRM software, screen-pops, call monitoring & flexible media routing. Adhearsion fits into a Call Centre stack perfectly, and has much lower operational costs than expensive proprietary solutions.
Adhearsion's integration with many types of database, and its ability to dynamically perform output and input operations lends itself to gathering information from a caller for storage and later analysis, such as a survey.
Modern voice applications do far more than those of the past and integrate with many other technologies. Adhearsion makes all of this possible with the wide range of tools available to a Ruby developer.